Privacy Policy
Your Privacy, Our Commitment
Neurvana.ai safeguards your data while delivering ethical AI solutions. Learn how we collect, protect, and use your information to provide secure, personalized experiences.
Privacy Policy for Neurvana.ai
Effective Date: 11/02/2024
Welcome to Neurvana.ai. Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you engage with our website, services, and AI-powered solutions.
1. Information We Collect
We collect information to provide better services and enhance user experiences. This includes:
- Personal Information: Name, email address, phone number, and other details you voluntarily provide when signing up, contacting us, or engaging with our services.
- Usage Data: Information such as IP address, browser type, pages visited, and interaction patterns with our website and conversational agents.
- Communication Data: Messages and feedback provided through our contact forms, chatbots, and other communication channels.
2. How We Use Your Information
Neurvana.ai uses your information to:
- Provide and maintain our services.
- Respond to inquiries and support requests.
- Improve our website and AI-driven solutions.
- Conduct lead generation, marketing, and promotional activities with your consent.
- Analyze usage patterns for service improvements.
All personal data is handled in compliance with applicable privacy laws and is processed lawfully, fairly, and transparently.
3. Data Collection Through AI Solutions
Our AI solutions collect and process data dynamically to enhance user interactions. These processes include:
- Personalized responses based on user preferences.
- Real-time data retrieval for accurate information delivery.
- Lead generation by capturing essential contact details.
We ensure that data collected via conversational agents is securely stored and used exclusively for the intended purposes.
4. Data Security
We implement robust security measures to safeguard your data from unauthorized access, disclosure, or alteration. This includes:
- Encryption of sensitive data.
- Regular security audits.
- Access controls and secure data storage practices.
5. Sharing Your Information
We do not sell or share your personal information with third parties except:
- With your explicit consent.
- To comply with legal obligations.
- To protect the rights and safety of Neurvana.ai, our users, or others.
- With service providers who assist us in delivering our services, under strict confidentiality agreements.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and track site usage patterns. You can adjust your browser settings to manage or disable cookies at any time.
7. User Rights
You have the right to:
- Access your personal information.
- Correct inaccurate or incomplete data.
- Request deletion of your data (subject to legal requirements).
- Object to or restrict the processing of your data.
- Withdraw consent at any time for data processing activities based on consent.
To exercise your rights, please contact us at sage@neurvana.ai.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.
9. Third-Party Services
Neurvana.ai may integrate with third-party services, such as Voiceflow, for enhanced AI capabilities. These services are governed by their own privacy policies. We recommend reviewing those policies for more information on how your data is handled by third parties.
10. International Data Transfers
If you are located outside of [Country], please be aware that your information may be transferred, stored, and processed in countries where our servers or service providers are located.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes signifies acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Neurvana.ai
Email: sage@neurvana.ai
Thank you for trusting Neurvana.ai with your information.
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